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Privacy Policy

Last updated: 28/10/2024

Thank you for visiting Culla. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We collect personal data to provide and improve our services. The types of data we collect include:

  • Personal Identification Information: Name, email address, phone number, and shipping address when you create an account or make a purchase.

  • Payment Information: Payment details are processed securely by our third-party payment processor(s). We do not store credit card details on our servers.

  • Browsing Information: Information about your visit, including your IP address, browser type, and pages visited, to improve our site and personalize your shopping experience.

2. How We Use Your Information

We use the data we collect in the following ways:

  • Order Fulfillment: To process and ship your orders and handle returns or exchanges.

  • Communication: To communicate with you regarding your order, respond to inquiries, or send updates, if you consent to receive them.

  • Improvement: To improve our website, services, and products based on site usage analytics.

  • Security and Compliance: To protect against fraud, unauthorized transactions, and enforce our terms and conditions.

3. Sharing Your Information

We only share your personal data with trusted third parties, such as:

  • Payment Processors: For secure payment transactions.

  • Shipping Providers: To deliver your orders.

  • Analytics and Marketing Providers: To improve our services and personalize your experience (e.g., Google Analytics).

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no transmission over the internet or electronic storage is entirely secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete the personal data we hold about you.

  • Withdraw your consent at any time if we are relying on your consent to process your personal data.

  • Request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at [Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and improve your experience. You can control the use of cookies in your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

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